Privacy Policy

Information We Collect

Personal Information

When you interact with our services, we may collect:

Name and contact information (email, phone, address)
Company name and business details
Technical specifications and project requirements
Payment and billing information
Communication records and correspondence

Technical Information

We automatically collect certain technical information:

IP address and browser information
Website usage data and analytics
Device information and operating system
Cookies and similar tracking technologies

How We Use Your Information

Service Delivery

Process orders, provide PCB manufacturing services, and deliver technical support.

Communication

Respond to inquiries, provide quotes, and send service updates and notifications.

Business Operations

Improve our services, conduct analytics, and ensure quality control processes.

Legal Compliance

Meet regulatory requirements, prevent fraud, and ensure security of our systems.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: Trusted partners who assist in delivering our services (shipping, payment processing, manufacturing partners)

Legal Requirements: When required by law, court order, or government regulation

Business Protection: To protect our rights, property, or safety, and that of our customers

With Consent: When you explicitly consent to sharing your information

Data Security

We implement comprehensive security measures to protect your personal information:

SSL/TLS encryption for data transmission

Secure data storage and backup systems

Access controls and authentication

Regular security audits and monitoring

Your Rights

You have the following rights regarding your personal information:

Access

Request access to your personal data we hold

Correction

Update or correct inaccurate information

Deletion

Request deletion of your personal data

Cookies and Tracking

We use cookies and similar technologies to:

Remember your preferences and settings
Analyze website traffic and usage patterns
Improve user experience and site functionality
Provide relevant content and advertisements

You can control cookie settings through your browser preferences. However, disabling cookies may affect site functionality.

International Data Transfers

As a global PCB manufacturer serving clients worldwide, we may transfer your personal information across borders to:

Process orders and provide manufacturing services

Coordinate with international shipping partners

Provide technical support across time zones

Maintain backup and disaster recovery systems

We ensure appropriate safeguards are in place to protect your data during international transfers.

Data Retention

We retain your personal information for as long as necessary to:

Fulfill our contractual obligations and provide ongoing support

Meet legal, regulatory, and accounting requirements

Resolve disputes and enforce our agreements

Typical retention periods: Customer data (7 years), Technical specifications (10 years), Marketing communications (until unsubscribed)

Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, please contact us:

General Inquiries

privacy@vanshol.com

+1-XXX-XXX-XXXX

Data Protection Officer

dpo@vanshol.com

Response within 48 hours

Policy Updates

Important Notice

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

Posting the updated policy on our website
Sending email notifications to registered users
Displaying prominent notices during your next visit

Your continued use of our services after any changes indicates your acceptance of the updated policy.